Shipping Information
DELIVERY WITHIN NEW ZEALAND:
FLAT RATE SHIPPING
On all orders, Rolling Thunder offers a flat rate cost of $5 to any physical address in New Zealand. This is so we can give our customers (that's you!) the most competitive pricing available for H-D clothing and accessories. There are no hidden shipping costs and you know exactly what you're paying for.
FREE CLICK & COLLECT
Order and pay online and collect everything from our Christchurch store for free - no handling charges whatsoever! Just select "Collect in store" at checkout.
HOW LONG?
How long does delivery take? 1-3 workings days We generally use overnight couriers however in the interest of under-promise and over-deliver we prefer to advise delivery times are generally 2-4 working days. Please allow an extra 1-2 working days for Rural delivery. During peak season, delivery times can be extended up to 5 days.
Please note that there may be delays in receiving your online order from 24th December until the 15th of January, due to limited courier runs.
If your order hasn't turned up within the expected delivery time frame, we recommend calling us on 033660129 or email us at merchandise@rollingthunder.co.nz and we will chase it up for you.
International Orders
We ship internationally. All our international delivery costs are determined by destination. Displayed pricing is in New Zealand dollars (NZD) only. International orders will be processed in New Zealand dollar. When an order is shipped outside of New Zealand you may be charged duties or taxes by your local government before the items will be released to you, as these are beyond our control please check with your local customs department prior to ordering should you have any concerns.
- Australia 3-12 working days
- Europe 7-21 working days
- North America 7-21 working days
Orders will be processed Monday - Friday
International freight is sent by New Zealand Post and charges are as follows
- Australia NZD $25.00
- North America NZD $45.00
- Europe NZD $50.00
European countries that we ship to include: Switzerland, Austria, Denmark, Finland, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Sweden, United Kingdom, Germany.
We do not ship to any countries not listed above.
The exchange rate is determined by international credit-card providers or banks, who may add an additional processing or administration charge. The international credit-card holder is liable for this.